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CASE STUDY

How Hooked on Phonics Increased Subscriber Retention and LTV

Hooked on Phonics manages by LTV and understands the direct benefits that reducing recovering failed payments creates in reducing churn and increasing customer LTV.

Read how they partnered with FlexPay to increase their failed payment recovery rate by over 45%, blew past their breakeven results by 150%, and further raised their overall customer LTV and company profits.

Learn why Bob Israel, Co-Founder and President, says:

FlexPay is a key partner in their effort to improve subscription profitability.
The customers FlexPay has been successfully reactivating keep coming back month after month

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AI-powered FinTech solution solving subscription
businesses biggest cause of subscription churn

AI-POWERED

AI platform powered by decades of payments industry expertise
Trained on over 5B payment records, including risk factors
Creates unique recovery strategies for each failed payment, adapting to the hundreds of reasons payments fail
FlexPay clients recover up to 75% of failed payments

REVENUE CREATION

Every recovered failed payment for subscription businesses saves a customer, not just single payments
Subscription customers continue to bill successfully after failed payment recovery, increasing LTV and generating months of additional revenue payments

GROWTH ACCELERATION

Invisible Recovery™ avoids customer exposure to failed payments and reduces the largest cause of indirect churn
Each recovered customer generates additional months of subscription billings, creating cumulative growth acceleration
FlexPay clients earn up to 33% additional annual revenue from FlexPay’s customer recovery performance

The Mission Critical Technology for Subscription Businesses
Top 3 insights you need to know about failed payments

How it works

Merchants use FlexPay’s API to re-capture up to 75% of failed transactions

What can I do to get started?

Book a consultation to find out how you can avoid
losing customers and revenue from failed payments.

FlexPay is the leading Payment Authorization Management solution, helping subscription businesses accelerate revenue and profit growth by recovering failed payments, which is the single largest cause of customer churn.