Failed Payment Solution Guide | Evaluating and Selecting Technology for Top Results

GUIDE

Recurring Revenue Essentials: Failed Payment Solution Evaluation

For businesses with recurring revenue, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

This guide explores best practices for failed payment recovery and what businesses need to look for when evaluating and selecting the technology to solve this problem.

You’ll learn:

Why your recovery method can mean the difference between a customer that stays and one that leaves due to a bad brand experience
Ways to recover failed payments that don’t harm your customer relationships
Questions to ask when evaluating recovery solution providers

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AI-powered FinTech solution solving subscription
businesses' biggest cause of subscription churn

AI-POWERED

AI platform powered by decades of payments industry expertise
Trained on over 5B payment records, including risk factors
Creates unique recovery strategies for each failed payment, adapting to the hundreds of reasons payments fail
FlexPay clients recover up to 75% of failed payments

REVENUE CREATION

Every recovered failed payment for subscription businesses saves a customer, not just single payments
Subscription customers continue to bill successfully after failed payment recovery, increasing LTV and generating months of additional revenue payments

GROWTH ACCELERATION

Invisible Recovery™ avoids customer exposure to failed payments and reduces the largest cause of indirect churn
Each recovered customer generates additional months of subscription billings, creating cumulative growth acceleration
FlexPay clients earn up to 33% additional annual revenue from FlexPay’s customer recovery performance

The Mission Critical Technology for Subscription Businesses
Top 3 insights you need to know about failed payments

How it works

Merchants use FlexPay’s API to re-capture up to 75% of failed transactions

What can I do to get started?

Book a consultation to find out how you can avoid
losing customers and revenue from failed payments.

FlexPay is the leading Payment Authorization Management solution, helping subscription businesses accelerate revenue and profit growth by recovering failed payments, which is the single largest cause of customer churn.