REPORT
Involuntary Churn and LTV 
From Good to Great: Quickest
Possible Financial Performance Upgrade
Learn how gains in customer retention and LTV have created top 10% financial results for select subscription companies.  Reducing involuntary churn creates the fastest path to increased retention, revenue, and profitability.  Read the research report that validates the most cost-effective path to earning top financial results.


Download report to learn these critical insights:

  • The relationship between involuntary churn reduction and financial performance uncovered by the 2023 Subscription Industry benchmark study.
  • ​The path to advancing financial performance and customer LTV from good to great.
  • ​Involuntary churn technology maturity curve.

Get the Report

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AI-powered FinTech solution solving subscription
businesses' biggest cause of subscription churn

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AI-POWERED

  • AI platform powered by decades of payments industry expertise

  • Trained on over 5B payment records, including risk factors

  • Creates unique recovery strategies for each failed payment, adapting to the hundreds of reasons payments fail

  • FlexPay clients recover up to 75% of failed payments

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REVENUE CREATION

  • Every recovered failed payment for subscription businesses saves a customer, not just single payments

  • Subscription customers continue to bill successfully after failed payment recovery, increasing LTV and generating months of additional revenue payments

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GROWTH ACCELERATION

  • Invisible Recovery™ avoids customer exposure to failed payments and reduces the largest cause of indirect churn

  • Each recovered customer generates additional months of subscription billings, creating cumulative growth acceleration

  • FlexPay clients earn up to 33% additional annual revenue from FlexPay’s customer recovery performance


The Mission Critical Technology for Subscription Businesses
Top 3 insights you need to know about failed payments

It directly causes up to 48% of all customer churn
The cost impacts subscription businesses most heavily
banks falsely decline $443B worth of legitimate transactions annually

How it works

Merchants use FlexPay’s API to re-capture up to 75% of failed transactions

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What can I do to get started?

Book a consultation to find out how you can avoid
losing customers and revenue from failed payments.



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FlexPay is the leading Payment Authorization Management solution, helping subscription businesses accelerate revenue and profit growth by recovering failed payments, which is the single largest cause of customer churn.
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